Refund policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and unworn, with tags attached and in its original packaging. You’ll also need the receipt or other proof of purchase.

How to Request a Return

To start a return, please contact us through WhatsApp at 7907044209 or use our Contact Us page.

Once your return request is approved, we will arrange a return pickup from your delivery address.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, you can contact us through WhatsApp at 7907044209 or through our Contact Us page.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about whether your specific item is eligible for return.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund was approved or not.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please remember that it may take additional time for your bank or payment provider to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us through WhatsApp at 7907044209 or through our Contact Us page.